Smart energy management: Order meters and HEMS through our partners
autarc’s smart energy management bundles the ordering, meter exchange, and installation of smart meters, HEMS, and dynamic electricity tariffs into a single process. You simply select what your customer needs within the proposal, and the autarc partner network takes care of the rest.

How does the smart meter service work with autarc?
Enter the existing meter data and select what your customer needs: smart meter, HEMS, and/or a dynamic electricity tariff. autarc transmits the order to the installation partner network, which handles scheduling, the meter exchange, and any further installation with the end customer.
- Record meter data: Enter the details of your customer's existing electricity meter directly into autarc.
- Select requirements: Choose exactly what you want to order: smart meter, HEMS, and/or a dynamic electricity tariff.
- Coordinate installation: The autarc partner network handles the meter exchange and scheduling directly with the end customer.
- Activate control: The smart meter provides consumption data immediately. If a HEMS was also ordered, it automatically manages the photovoltaic system, battery storage, heat pump, and wallbox—optimized based on generation and electricity prices.
Which features are included?
Benefits of smart meter planning with autarc
- No need for your own electrician: The certified partner network fully manages the meter exchange and appointments with the end customer.
- Compliance met: Since January 1, 2025, the smart meter mandate applies to households with an annual consumption of 6,000 kWh or more, PV systems over 7 kW, and controllable loads over 4.2 kW.
- Smart offering instead of individual systems: HEMS optimally connects PV systems, storage, and heat pumps.
- New business area: With frequent use, you can obtain your own certification as an installer through SpotmyEnergy.
- No separate tool: The order is processed within the familiar autarc quoting process, with no additional time required.
- Predictable scheduling: The partner network coordinates the meter exchange and installation with the end customer, without requiring any follow-up from your business.

Order smart meters and HEMS for your customers—simple and straightforward.
Flexibly record building data




What is a smart meter and when is it mandatory?
A smart meter records electricity consumption digitally and transmits it in encrypted form via a gateway. As of January 1, 2025, installation is mandatory for households with an annual consumption of 6,000 kWh or more, PV systems over 7 kW, and controllable loads over 4.2 kW (e.g., heat pumps, wallboxes, battery storage). The phased rollout targets a 20% quota for mandatory cases by the end of 2025 and 90% by the end of 2032. Responsibility lies with the metering point operator, the local grid operator, or a competitive provider such as SpotmyEnergy.
What is a Home Energy Management System (HEMS)?
A HEMS automatically manages the energy flow between your PV system, storage, heat pump, and wallbox based on solar generation or low electricity prices. This increases self-consumption and reduces grid dependency. It can be booked as an optional add-on to a smart meter, though it does require an intelligent metering system.
What role does the dynamic electricity tariff play?
As of January 1, 2025, electricity suppliers are required to offer customers with smart meters dynamic tariffs based on hourly market prices. A HEMS automatically shifts the operation of heat pumps, wallboxes, or storage systems to low-cost periods, thereby reducing electricity costs. The tariff only requires a smart meter and can be booked independently of a HEMS.
What are the requirements for installation and grid connection?
Since January 1, 2024, new heat pumps, wallboxes, and storage systems with a capacity of 4.2 kW or more are classified as controllable loads under Section 14a of the Energy Industry Act (EnWG). In exchange for reduced grid fees, the grid operator can throttle them during periods of grid congestion; the smart meter serves as the foundation for this. Regardless of the smart meter service, system registration is handled by autarc grid connection registration.
Smart Meter Service FAQs
What is autarc Smart Energy Management?
Smart Energy Management is autarc's ordering platform for smart meters, HEMS, and dynamic electricity tariffs. You enter the meter data, select the requirements, and autarc's partner network handles the meter exchange and installation.
How much does Smart Energy Management cost?
For autarc customers, there is a one-time installation fee of €99 net. You are free to invoice this to your end customer. The metering point operation costs the end customer €100 gross per year and is billed directly to them. Optionally, a dynamic electricity tariff can be booked for €8.99 gross per month, plus the variable spot market electricity price. This is also billed directly to the end customer.
Smart Energy Management or Grid Connection: What is the difference?
Smart Energy Management orders and installs the smart meter itself, as well as the optional HEMS and dynamic tariff. The grid connection service registers the associated systems, such as heat pumps, PV systems, or wallboxes, with the grid operator. Both services can be used independently of each other.
Does my business need to hire its own electrician for the meter exchange?
No, the certified installation network of our partner SpotmyEnergy handles the meter exchange and scheduling directly with the end customer.
What are the benefits of a HEMS in addition to a smart meter?
The HEMS connects your photovoltaic system, battery storage, heat pump, and wallbox into a single integrated system and automatically shifts consumption to periods when electricity is cheap or solar generation is high. A smart meter on its own only measures consumption without controlling it.
Can I order smart meters, HEMS, and dynamic tariffs individually?
Yes, the three components can be combined independently of one another, from simple meter replacement to full energy management.
Can my business get certified as a smart meter installer?
Yes, businesses that use the service frequently can get certified through our partner SpotmyEnergy and install smart meters themselves in the future.




