Heat pump maintenance: What is really important, how often and what does it cost

Heat pumps are considered to be low-maintenance, but without complete care, they cannot be permanently efficient. If you want to benefit from low heating costs and trouble-free operation for a long time, you should keep a few points in mind. In this article, you'll learn why regular maintenance of your heat pump is more important than often thought — and what really matters.

🔍 Das Wichtigste im Überblick

  • • Zur Wartung gehören u.a. Sichtkontrolle, Filterreinigung und Dichtheitsprüfung.
  • • Eine Wartung sollte mindestens einmal jährlich erfolgen, bei Sole- und Wasser-Wasser-Wärmepumpen auch im 2-Jahres-Rhythmus.
  • • Die Kosten liegen je nach Aufwand und Gerätetyp zwischen 150 und 350 Euro jährlich.
  • • Arbeiten am Kältekreis oder der Elektronik dürfen nur von Fachbetrieben durchgeführt werden.
  • • Eine Dichtheitsprüfung ist bei fluorierten Kältemitteln gesetzlich vorgeschrieben.
  • • Ohne Wartung drohen Effizienzverluste, höhere Stromkosten und Garantieverlust.
  • • Ein Wartungsvertrag lohnt sich direkt beim Kauf und bietet planbare Kosten und besseren Service.

What is part of maintaining a heat pump?

Maintaining a heat pump primarily includes visual checks, cleaning filters, testing the heat transfer fluid and, if necessary, a leak test for refrigerants. Software updates and monitoring of operating parameters also play a role. The table below provides an overview:

Wartungsarbeit Umfang Häufigkeit
Sichtkontrolle Kontrolle auf äußere Schäden, Verschmutzungen, ungewöhnliche Geräusche 1× jährlich
Filterreinigung Reinigung oder Austausch von Luft- und Solefiltern 1 – 2× jährlich
Wärmeträger prüfen Kontrolle von Frostschutzmittel (Sole) oder Wasserqualität 1× jährlich
Dichtheitsprüfung Prüfung auf Kältemittelecks (nur bei Anlagen mit fluorierten Kältemitteln) gesetzlich vorgeschrieben (je nach Füllmenge)
Wärmetauscher prüfen Reinigung der Lamellen, Kontrolle auf Ablagerungen 1× jährlich
Verdichter überprüfen Funktionskontrolle, ggf. Geräuschprüfung und Schmiermittelstand 1× jährlich
Software-Update Aufspielen neuer Firmware, Optimierung der Steuerung bei Bedarf, meist durch Fachbetrieb
Betriebsparameter kontrollieren Abgleich von Temperaturen, Drücken, Durchflussmengen 1× jährlich

visual inspection

Visual inspection is the simplest but also the most important basic maintenance. This involves checking whether external damage, contamination or leaks are visible. Unusual noises or vibrating components can also indicate problems at an early stage. This check can often be carried out by yourself, but should also be carried out by a specialist company at least once a year.

filter cleaning

Filters in air or brine circuits prevent dirt from entering the system. However, over time, they can become clogged, reducing efficiency and increasing energy consumption. Cleaning or replacement is therefore crucial for smooth operation. This maintenance is required regularly, particularly with air-water heat pumps. Here, the filter should be checked every 3 to 6 months and cleaned or replaced if necessary.

Check heat transfer medium

In brine-water heat pumps, a mixture of water and antifreeze is pumped through the geothermal probes. This liquid must be tested for correct frost protection and pH value. With water-to-water heat pumps, the water quality must be regularly checked to prevent deposits or corrosion.

Tightness test

Heat pumps with fluorinated refrigerants (e.g. R32 or R410A) are subject to the F-gas regulation. Starting at a certain capacity, an annual tightness test is required by law. This involves checking whether the refrigerant is escaping — which is not only harmful to the environment, but can also lead to efficiency losses and damage.

Check heat exchanger

The heat exchanger transfers energy from the refrigerant to the heating system. Dust, dirt, or lime can hinder this process. Regular cleaning of the fins ensures that the heat transfer works optimally. This measure is particularly important for outdoor air-water heat pumps.

Check the compressor

The compressor is the heart of the heat pump. Checking for sounds, vibrations, or leaks helps identify damage at an early stage. The oil level of certain models can also be checked. A defective or overloaded compressor unit can result in high repair costs.

software update

Modern heat pumps have a digital control system, which should be updated regularly. New software versions not only improve efficiency, but also fix potential errors or expand functions. These updates are usually installed by a specialist company as part of maintenance.

Check operating parameters

Pressure, temperature, flow rates — these values provide information about whether the heat pump is working correctly. During maintenance, these operating parameters are compared with the target values and adjusted as required. In this way, deviations are identified that could indicate a problem.

How often does a heat pump need to be serviced?

A heat pump should be serviced at least once a year. Annual inspection is particularly important for air-water heat pumps, as they are installed outdoors and get dirty more quickly. Sole and water-to-water heat pumps usually require maintenance every 1 to 2 years. Systems with fluorinated refrigerants are also subject to legal test requirements and, depending on the filling volume, must be checked annually by a certified specialist company.

How much does it cost to maintain a heat pump?

Maintaining a heat pump usually costs between 150 and 350 euros per year — depending on the type of heat pump, effort and scope of work. In addition, material costs may arise, for example for new filters, sensors or antifreeze. These additional costs are usually incurred every two to three years and range between 20 and 150 euros, depending on the component.

Who can service a heat pump?

A heat pump may only be serviced by a certified specialist company if work is required on the refrigerant circuit or on electrical components. However, simple maintenance measures such as cleaning filters or visual inspection can be carried out by yourself.

Maintenance requirements for refrigerants — what is required by law?

Fluorinated heat pumps refrigerants According to the F-gas regulation, tightness must be regularly tested if the filling volume exceeds 5 tons of CO₂ equivalent. The test must be carried out by certified personnel and is mandatory annually or half-yearly, depending on the filling volume.

What happens if there is no maintenance?

Regular maintenance not only protects against failures, but also against unnecessary costs. Without maintenance, the efficiency of the heat pump decreases, electricity consumption increases and the risk of faults or expensive damage increases.

In detail, the following problems may occur:

  • Verschmutzte Filter und Wärmetauscher verschlechtern die Wärmeübertragung
  • Undichtigkeiten im Kältemittelkreislauf bleiben unbemerkt
  • Der Verdichter kann überlastet werden und frühzeitig ausfallen
  • Kleine Defekte entwickeln sich zu größeren Schäden
  • Garantieansprüche erlöschen bei vielen Herstellern ohne Nachweis der Wartung

When is a maintenance contract worthwhile?

A maintenance contract is worthwhile right away when you buy the heat pump and should, if possible, be concluded with the installer. This makes it possible to continuously optimize the heating system, meet warranty conditions and prevent failures at an early stage. The contract ensures predictable costs, automatic maintenance dates and often a preferred fault service.

Carry out maintenance yourself — what is allowed?

Some simple maintenance work on the heat pump may be carried out by yourself as long as there is no intervention in the refrigeration circuit or electronics. The following tasks are allowed for users:

  • Außeneinheit reinigen: Laub, Staub, Schnee und Schmutz entfernen
  • Luftein- und -auslässe freihalten: Blockierungen durch Pflanzen oder Gegenstände vermeiden
  • Filtereinsätze reinigen: Luftfilter regelmäßig ausbauen, absaugen oder auswaschen
  • Sichtprüfung durchführen: Anlage auf Undichtigkeiten, Rost oder ungewöhnliche Geräusche prüfen
  • Fehlermeldungen und Zählerstände kontrollieren: Display im Blick behalten und Fehlercodes dokumentieren
  • Temperaturen und Betriebszeiten notieren: Veränderungen erkennen und Fachbetrieb rechtzeitig informieren

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