autarc optimizes the entire work process for craft businesses with new year update

Berlin, January 2026— autarc GmbH is publishing a comprehensive software update for its platform at the turn of the year. The innovations optimize the entire work process for HVAC, PV and energy trading companies — from the initial customer enquiry to the final installation. In doing so, autarc is responding to the key challenges facing the industry: fragmented work processes, high administrative burdens and the lack of consistent digital tools.

A continuous process instead of isolated solutions

The new year update from autarc focuses on a seamless, seamless workflow. Instead of optimizing individual functions, the entire process of customer acquisition and support was rethought. The result is a central platform that bundles all steps from the automatic recording of inquiries to guided data collection on site to project planning and implementation. This allows craft businesses to implement more projects in less time and with higher quality.

“We have worked intensively with our customers in recent months to understand their real problems in everyday working life,” explains Etienne-Noel Krause, co-founder and managing director of autarc. “The update is the result of this close cooperation. We didn't want to develop new features for their own sake, but to create a solution that really makes things easier for companies. Our goal is for specialists to be able to concentrate on their craft again instead of spending time on administration. ”

An overview of the key new features:

• Automatic collection of inquiries: Emails from lead portals, telephone calls and inquiries via the website are automatically recorded and bundled centrally in one place.
• Central overview of leads and inquiries: A clear and structured overview separates new inquiries from ongoing projects and ensures maximum transparency.
• AI telephone as relief in the office: The digital assistant answers calls, collects the most important information and automatically creates tasks in the system. This relieves the office team and ensures that no request is lost.
• Guided on-site data collection via voice recognition: An intuitive, mobile application guides the responsible employee through data collection on site. Photos, measurements and notes are recorded via audio transcript and assigned directly to the correct project and automatically summarized by the AI.
• Improved PV planning with 3D model and photogrammetry: Drone photos are automatically converted into a precise 3D model. Roof areas and obstacles are identified so that PV systems can be planned directly in the model and offers can be prepared as soon as the customer appointment is made.

Explanatory videos about the respective new functions are available on YouTube at https://www.youtube.com/@getautarc callable.

More efficiency and stronger customer loyalty

The new functions speed up and professionalize the entire sales and planning process. Craftsmen can process inquiries faster, plan projects more efficiently and impress their customers with a transparent and smooth process. This not only leads to significant time savings, but also to higher customer satisfaction and ultimately to more transactions.

availability

The new features are now available to all AUTARC customers as part of their existing subscription. Interested craft businesses can use the software for 14 days test for free.

About autarc

autarc GmbH, founded in 2023, is a provider of software solutions for digital heating and energy planning. With intelligent calculations, modern AI-supported technologies such as LiDAR scanning and practice-oriented functions, autarc supports specialist companies in planning and implementing sustainable energy solutions more efficiently. The company aims to accelerate the transition to fossil-free heating systems in Europe and to relieve the burden on craft businesses through innovative digital tools.

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