Never miss a call again: available 24/7 with your AI office assistant
Is the phone ringing non-stop while you're on-site? The AI office assistant answers calls for you fully automatically, understands the context, qualifies leads and schedules appointments.

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Explained in 90 seconds
1. The customer call
Whether it’s at night or over the weekend: your customer dials your number and the call is immediately registered by the automated switchboard.
2. Immediate answering by the AI
Your personal AI phone assistant answers the call in a friendly, professional manner with no waiting time.
3. Clarifying the request
In a natural dialogue, the assistant asks the reason for the call. It understands the context and precisely distinguishes between an emergency, a request for an appointment, a maintenance enquiry, or a simple request for information.
4. Filtering & processing
The call management software works in the background: it checks your calendar for appointments, filters out spam, or forwards urgent emergencies to you immediately via push notification.
5. Handover to your business
You receive a perfectly structured summary and the transcript. The tedious task of answering calls in the office is a thing of the past, and all your data is neatly stored in the system.
Over 2,000 trade businesses already trust us.





Use cases

New Customer Request
Our AI phone system greets new enquiries professionally, asking targeted questions about their needs, time frame, and contact details – and sends everything straight to your scheduling system. This way, no enquiry is ever lost, even if you can’t take the call yourself.

Incident and Emergency Service
Whether at the weekend or after work — your AI phone assistant receives fault reports around the clock, collects all technical details and automatically informs you. In this way, you start every mission prepared.

Smart Support for Daily Tasks
Your personal office assistant supports you wherever you are — whether on site or on the move. It delivers all the relevant information you need and clears small obstacles out of the way. Always ready for action, helping you work more efficiently with less administrative effort.
One assistant, many applications: practical examples
Emergency service
If the heating breaks down at the weekend, the assistant handles all incoming calls, asks targeted questions to determine urgency, and automatically notifies the relevant on-call service. This ensures no emergencies are missed while keeping your team’s workload manageable.
New customer enquiries
For new enquiries, the assistant captures all relevant information such as furniture type, dimensions, preferred wood type, finishes and the planned timeframe. The details are provided in a structured format, allowing you to assess enquiries faster and create a precise quote.
Why an AI assistant is an immediate asset for your business
Increased revenue
No more missed jobs, as your automated switchboard captures every lead instantly, 24/7.
Staff relief
There is no need to constantly answer calls in the office, allowing your team to focus on important projects without interruption.
Seamless documentation
No more paperwork: as call management software, the assistant automatically saves all call details and transcripts.
Cost efficiency
Save on high staffing costs for receptionists. The digital office assistant for trade businesses works more efficiently and at a lower cost.
How much does the AI office assistant cost?
- All basic functions included (dashboard, offers, CRM and more)
- Email, phone, and live chat support
- Configure with one of our experts
- Permanent personal contact
- Weekly webinars with best practices
The Core user fee is waived for businesses that already have a valid subscription with autarc. Alternatively, it is available from £ 49 / user / month with our flexible, monthly rolling subscription.
- Create as many assistants as you need
- GDPR-compliant data processing
- 100+ voices and 32+ languages
- Dedicated personal contact and telephone support
- Webinars for sharing tips and case studies
- Personal configuration and setup with an expert
For over 10,000 minutes, we offer flexible pricing in our Enterprise plan.
24/7
availability – with the AI phone, no enquiry gets lost
“Customers and employees alike are always impressed when the tablets come out and the room gets scanned.”

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Voice Agent FAQ
How do Voice Agent assistants work exactly?
The AI telephone assistants work simply by redirecting calls from your existing landline or mobile number. Once you set up this redirection – for example, when you are ‘unavailable’ or ‘busy’ – incoming calls are automatically forwarded. There, AI-supported speech processing takes over the conversation.
The assistants answer with the name of your company, engage in a natural conversation with the caller and analyse the request in real time – for example, a fault, a request for a quote or a callback request.
All the information collected – such as name, telephone number, address, problem or desired callback time – is structured and stored directly in your autarc system. If desired, you can also receive an email notification or view the request immediately in your project dashboard.
Call forwarding can be flexibly controlled – for example, only outside of business hours, during holiday periods or even permanently. The AI telephone assistants are cloud-based, so no additional hardware or installation is necessary.
All recorded information – such as contact details, concerns, callback times or technical details – is stored directly in your autarc dashboard. This means that no information is lost and your team can respond immediately. Each call is also available to you as an audio recording. In addition, a transcript of the conversation is automatically generated.
How does the autarc assistant differ from a standard telephone assistant app?
While a standard telephone assistant app often only offers simple call forwarding or generic announcements, the autarc solution conducts genuine dialogues. It acts as an intelligent office assistant for trade businesses, understands trade-specific requests (e.g. "heat pump fault"), and can autonomously handle complex processes like appointment booking or pre-qualification instead of just recording messages.
Which trades can use the solution?
The assistant is specifically trained for the trade sector. It understands technical terminology from the fields of HVAC (heating, ventilation, and air conditioning), electrical, photovoltaics, and general construction. Whether it's a "heat pump fault" or "meter box replacement", the AI recognises the technical language and categorises enquiries correctly.
Is a digital office assistant worth it for my trade business?
A digital office assistant for a trade business usually pays for itself from the very first saved job. It eliminates the costs associated with missed calls and saves your team hours on the phone every day. Compared to a human receptionist, the automated telephone system is also available around the clock and costs only a fraction of the price.
How much do additional languages and voices cost?
How many calls are possible in parallel?







