iHeat – digitally planned from the outset
iHeat is a young, nationwide company specializing in heating and solar technology. Since its inception, iHeat has been working with autarc to efficiently and digitally map the entire process from the initial inquiry to the final planning. Whether heat pumps or PV – all projects are implemented with precise building data, standard-compliant calculations, and fully digital customer processing.
Challenges facing autarc
High costs for building data
From the outset, iHeat required a digital solution to reliably and uniformly record room data and heating surfaces for projects throughout Germany.
Slow bidding processes
With the start of PV planning, the quotation process became more extensive. iHeat therefore needed a digital solution that could map heat pump and PV projects in a uniform process.
Complexity of funding applications
As a digital provider, iHeat wanted to process subsidy applications efficiently, accurately, and correctly throughout Germany—without complicated Excel spreadsheets or manual research.
Availability in customer support
With customers from all over Germany, the team reached its limits: requests came in at different times, and it took a long time to document them in a structured manner.
Scaling efficiently: How iHeat plans nationwide with autarc
Challenge
iHeat is a young, nationwide company specializing in heating and solar technology. From the outset, it was clear that every step—from the initial inquiry to the final planning—had to be digital, fast, and precise. This required a solution that could reliably capture building data, accurately map heat pumps and PV projects, integrate subsidy processes, and enable continuous availability. It was precisely this digital foundation that was crucial for the company to be able to scale nationwide as a modern business.
Solution
iHeat is a young, nationwide company specializing in heating and solar technology. From the outset, it was clear that every step—from the initial inquiry to the final planning—had to be digital, fast, and precise. This required a solution that could reliably capture building data, accurately map heat pumps and PV projects, integrate subsidy processes, and enable continuous availability. It was precisely this digital foundation that was crucial for the company to be able to scale nationwide as a modern business.
Result
With autarc, iHeat has significantly accelerated its processes and noticeably improved the quality of its planning. Automated reports have reduced project planning from several days to just a few hours. LiDAR scanning ensures an impressive customer experience—especially on site, where rooms are digitized in real time.
Heating load calculation and hydraulic balancing now typically take only 20 to 30 minutes, depending on the conditions on site. Thanks to the subsidy assistance, applications are submitted faster and processed without errors. With the AI phone, iHeat no longer misses any inquiries, which is particularly crucial given its nationwide coverage.
iHeat can thus handle more projects in parallel, plan more reliably, and offer its customers a fully digital and transparent experience. autarc supports the company in growing sustainably and efficiently.
