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Manage all Documents Centrally in the Customer Portal

The customer portal enables you to communicate with customers in a modern way — from heating check to installation. Save valuable time and optimize your processes with autarc.

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What is a customer portal?

A customer portal is a digital platform for communication between heating engineers, solar engineers, energy consultants and their customers. It enables all project steps to be carried out centrally, from aptitude testing to plant suggestions and appointment booking. Customers get 24/7 access to their project and can track progress. For the company, this means less effort and higher conversion.

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How does the autarc customer portal work?

The autarc customer portal starts after the heating check and guides your customers through the entire consultation process. From the first aptitude test to the on-site appointment, everything is done digitally. You determine which manufacturers are displayed and your customers can find out for themselves. The portal saves you time and qualifies interested parties before their first visit.

Step 1: Fill out the heating check
Step 2: View aptitude test
Step 3: Review system suggestions
Step 4: Make an appointment

Benefits of the customer portal with autarc

Saving time: Up to 12 hours less effort per project thanks to digital processes.
Higher conversion: 75% more qualified inquiries through pre-qualification.
Professional appearance: Modern customer communication strengthens your corporate image.
24/7 availability: Customers can access all project information at any time.
Fewer on-site appointments: Only qualified customers will be able to make an appointment for a visit.
Personalize: Portal has your logo and adapts to your corporate design.

Are you interested? Just try it out for yourself.

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Automatic analysis

Heat pump suitability test

Automatic analysis of building data and immediate feedback to the customer as to whether, for example, a heat pump is technically feasible. Based on precise calculations and saves you unnecessary on-site appointments for unsuitable objects.

Self-service for customers

Online appointment booking

Integrated booking system for on-site appointments directly in the portal. Customers see available time slots and can book on their own. Reduces your telephone workload and ensures better scheduling in your company.

Transparent project execution

Track project progress

Transparent presentation of all project phases from initial enquiry to installation. Customers stay informed and you reduce queries. Automatic updates keep everyone involved up to date.

Benefit from the advantages of the autarc customer portal

Revolutionize your customer communication and save up to 12 hours per project. Test the autarc software free of charge for 14 days. Set up in just 3 minutes, you can cancel at any time.