Aircona has relied on autarc since its founding
Aircona is a German company that specializes in efficient and quiet air-water heat pumps using the environmentally friendly refrigerant R290. With a digital heating check, a holistic service package and its own customer portal, Aircona offers a consistent digital solution for heating replacement.
Challenges ahead of Aircona
High planning effort per project
Without automated tools, designing and planning each heat pump was very time-consuming and prone to errors.
No standardized sales process
Sales and engineering worked with various tools and Excel spreadsheets — this led to friction losses and unnecessary queries.
Confusing funding process
Applying for funding was complex, prone to errors and required manual coordination with customers and authorities.
Lack of digital scalability
Growth was heavily dependent on personnel resources, as important processes such as heat load calculation, documentation and quotation preparation were not digitally supported.
Scale faster: How Aircona achieved a digital breakthrough with autarc
Challenge
As a young company in the heat pump market, Aircona GmbH wanted to digitize its rapidly growing sales department — but many processes were still manual, error-prone and time-consuming. The heat load calculation took too long, the hydraulic adjustment was only carried out in method A and funding applications were compiled manually. Scalable growth was barely possible without digital support.
Solution
With autarc, Aircona has introduced an integrated software solution that digitally maps all planning and sales processes — from heating load calculation to the automatic creation of offers and digital funding checks. Particularly helpful: Automatic radiator recognition and digital hydraulic balancing in accordance with method B save considerable time.
Findings
Just a few weeks after implementation, Aircona was able to reduce the processing time per project by more than 50%. Planning and sales now work on a common platform, which minimizes inquiries and creates transparency. Automated funding processing and intuitive user guidance make the sales process significantly more efficient — and Aircona can grow faster.
